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Online Business Management Services

We manage online based businesses, including the day-to-day management of projects, operations, metrics and team.

Project Meeting
Project Meeting

Project Management

  • Set and manage project expectations with all internal stakeholders

  • Define the overall scope of the project

  • Establish and manage project processes

  • Prioritize tasks of the project

  • Create and continuously update the project documentation

  • Ensure project tasks are executed and reviewed within predefined scope

  • Coordinate and track various projects through their entire lifecycle

  • Deliver projects on time ensuring quality standards are met

  • Provide status reports to executives/owners

  • Highlight potential risks and act proactively to resolve issues

  • QA all project deliverables

  • Manage projects through KPIs

  • Continuously follow up on project risks and opportunities

Team Coordination

  • Manage team workload and tasks

  • Organize and lead team meetings

  • Facilitate communications among all team members

  • Mentor, motivate, and supervise team members

  • Partner with all team members to ensure work can be completed according to demands

  • Ensure all team members are equipped with the material and/or information they require to complete their tasks

Team Meeting
Writing a Sticky Note
Writing a Sticky Note

System and Process Management

  •  Audit of current processes, programs + systems

  • Creation of, editing of, and management of SOPs

  • Optimization + integration of systems and processes

  • Organization and management of task management system

  • Management of email campaign strategy

Client and contractor

Client Coordination & Communications

  • Act as main point of contact for customers

  • Client onboarding

  • Client offboarding

  • Inbox Management

  • Lead Captures + Management

  • Coordinate with clients to answer questions, communicate deadlines, etc.

  • A focus on customer satisfaction

Client and contractor
Meeting Room Business
Meeting Room Business

Business Administration Management Support

  •  Inbox Management

  • Calendar + Schedule Management

  • Business Strategy Sessions + suggestions for improvement of processes success

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